- FQHC Planning and Start-Up Assistance
- FQHC planning and start-up assistance includes support with development of patient and visit projections, staffing
plans, written policies and procedures, community needs assessments, FQHC compliance, and operational systems.
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- FQHC Readiness Assessments
- An FQHC readiness assessment is designed to assist potential new FQHCs with prioritizing focus areas for becoming
compliant with all federal health center requirements and program expectations. We can also provide implementation support
to bring the health center into compliance, as needed.
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- FQHC Compliance Assessments
- An FQHC compliance assessment typically targets existing FQHCs, assisting them with identifying problematic areas
that require additional focus to ensure full compliance with all federal health center requirements and program expectations.
We can also provide implementation support to bring the health center into compliance, as needed.
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- Development of FQHC-Compliant Policy and Procedure Manuals
- Shoreline Health Solutions has experience in developing policy and procedure manuals for a variety of topic areas, including but
not limited to human resources, finance/procurement, clinical care (including use of evidence-based guidelines), environment of care,
risk management, and quality improvement. Shoreline Health Solutions works with health centers to identify a complete list of needed
policies, revise existing policies, draft new policies, and ensure all policies are FQHC-compliant.
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- Strategic Planning
- Strategic planning support includes collection of relevant data, such as data from patient satisfaction surveys, patient focus
groups, staff satisfaction surveys/interviews, Board member surveys/interviews, and community needs assessments. Shoreline Health
Solutions can assist with planning and preparation for strategic planning activities, facilitating onsite planning sessions and/or retreats,
and completing a formal strategic planning report to serve as an organizational road map.
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- Quality of Improvement Support
- Shoreline Health Solutions has extensive experience with developing and implementing quality improvement systems and
activities within the health center setting. This includes development of quality improvement processes, such as incident
management, sentinel event response, emergency planning/mitigation, patient complaint/grievance management, clinical peer review systems,
and chart completeness audits. Shoreline Health Solutions will develop required QI policies and procedures, support systems implementation,
assist staff with implementation of quality improvement cycles, and conduct onsite staff training.
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